Pioneer Investments: Pioneer FactFone

Pioneer FactFone

Rely on Pioneer FactFone^SM
Your Automated Around-the-Clock Information Service at 1-800-225-4321

Download FactFone instructions

With FactFone, you can...

Access share price, dividend and capital gain distribution information

Verify your account value and last transactions

Confirm the value of your portfolio

Order duplicate account statements, tax forms, investment slips and checkbooks

Purchase, exchange or redeem shares

What You Need to Access Your Account

Your fund or account number OR your social security number

You will need to establish a Personal Identification Number (PIN). For your protection, you must personalize your PIN to access account information or to perform a transaction using FactFone.

Transactions have certain restrictions. You will hear a message if FactFone cannot accept your transaction. You then may modify your request, or you may prefer to speak with a customer service representative Monday through Friday, between 8:00 a.m. and 7:00 p.m., Eastern time by calling 1-800-225-6292.

Redemption checks are mailed to your current address on the business day following the date of your transaction.

To establish the service that allows you to send or receive money through Electronic Funds Transfer (EFT), please call a customer service representative. Redemption proceeds sent to your bank account are transmitted two business days following the date of your transaction. Purchases will be made at the price next determined by the Fund after Pioneer receives the money from your bank account via EFT (typically within three business days).

You will receive a confirmation statement acknowledging transactions processed through FactFone.

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Securities offered through Pioneer Funds Distributor, Inc., 60 State Street, Boston, MA. 02109. Underwriter of Pioneer mutual funds, Member © 2012 Pioneer Investments.

Not FDIC insured | May lose value | No bank guarantee